Cash-In and Cash-Out

Cash-in and cash-out services allow your Branch to facilitate supported transactions involving physical cash and cryptocurrency.

The transaction procedure depends on whether the customer wants to purchase crypto or exchange crypto for cash.

Cash-In: Customer Purchases Crypto

When a customer wants to purchase crypto using cash:

• The customer visits your Branch and requests to purchase crypto.
• Review the transaction details, exchange rate and applicable fees.
• Receive the required cash payment.
• Ask the customer to provide their receiving crypto wallet details.
• Verify the cryptocurrency, blockchain network and receiving wallet address.
• Once all required transaction conditions have been satisfied, send the crypto to the customer's wallet.

Cash-Out: Customer Sells Crypto

When a customer wants to exchange crypto for cash:

• The customer visits your Branch and requests to sell crypto.
• Provide the customer with your Cashier QR code.
• The customer scans the QR code and follows the instructions to send their crypto.
• Your Branch receives the crypto.
• Verify that all required transaction and payment confirmation conditions have been satisfied.
• Hand the agreed cash amount to the customer.

Important:

Always follow the applicable transaction limits, verification requirements and cash-handling procedures.

Never release cash or transfer cryptocurrency before the required transaction conditions have been satisfied.